Retail Call Center Representative

Have a Ripple Effect on your Career!

We are currently hiring future leaders to join our Organization as a Retail Call Center Representative.

Voted as “One of the Best Places to Work” again this year and included in Inc. Top 500 Fastest Growing
Private Companies for 4 years running, USWF is a leader in providing water filter solutions. We are a
passionate, family-owned business looking for the next leaders that share our core values and vision to
join our innovative team.

This is a great career opportunity for an ambitious, energetic, out-going person who has a passion for
growth! This is an entry level position with tremendous growth opportunities into Management, Sales,
Marketing and other departments within our Organization.


Candidates must demonstrate experience in the following:

  • Problem Solving
  • Multitasking
  • Ability to work in a Fast-Paced Environment
  • Ability to quickly and effectively build lasting Client Relationships
  • Ability to Assess and Identify Client Needs
  • Strong Communication abilities through Phone, Email and Chat tools.
  • Strong Team Player with Proactive

Job Responsibilities include but are not limited to:

  • Management of large volume of Incoming Calls
  • Professional written responses to Email and Chat communication
  • Product, Service and Process Expertise
  • Effectively Communicate Technical Directions and Hardware Applications to Clients
  • Maintenance Client Needs: Placing Orders, Facilitating Returns, Providing Updates, etc.
  • Assist Clients with navigation of multiple websites

Minimum Requirements:

  • 4 year Degree or Equivalent Experience
  • 1-2 Years of Customer Service Experience required, retail experience preferred
  • Knowledge of Computer Programs Required: Microsoft Office, Google Drive, CRMs

Benefits

  • Complete Benefits – Medical, Dental, Vision, Life, Long-Term and Short-Term Disability
  • Simple IRA with Company Match

USWF offers a fun, fast-paced and challenging work environment with opportunities for personal and
professional growth and advancement.

If you are interested in applying for this position please complete the following:

  1. Download our Application for Employment 
  2. Complete and save.
  3. Click "Apply" below, enter required fields and attach your saved application before sending.

 

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