Whole House Systems
  • Drinking Water Systems
  • Replacement Filters

  • US Based Customer Support Team

    Call Us: at 1-888-801-7873
    Email Support: support@waterfilters.net or Contact Us Page
    Chat Support: Click the Need Help button at the bottom of the screen

    Support Team Hours:
    Monday-Friday 8am-5pm CST
    Unavailable Wednesday from 10am-11am CST

    How long will it take for my Wholesale Application to be approved?

    All wholesale applications submitted between 9am and 3pm CST Monday-Friday will be reviewed within 2 hours after submission. If approved you will receive an email with a link to create your account password so you can start shopping.

    How soon will my order ship?

    Orders on in-stock items placed before 3PM CST Monday-Friday will ship out of our warehouse the same day your order is placed. Orders placed on the weekend or after 3PM CST will ship the next business day.

    Where does my order ship from?

    All orders ship from our warehouse located in Zumbrota, MN. Our convenient Midwest location means your order reaches you quickly and efficiently.

    Can I use my own shipping account?

    Commercial customers can choose from several UPS shipping methods, using our special negotiated rates. Or if you prefer, you can use your shipping account with any major US carrier. Simply call us at 888-801-7873 or email support@waterfilters.net for help processing your 3rd party shipping order.

    Do you offer credit or terms?

    Yes, WaterFilters.net allow swholesale customers the option to be invoiced for orders with a payment term of 30 days uppon credit application approval. To apply for Net 30 credit terms, please indicate on your application that you'd like an application emailed to you and submit it by email to support@Waterfilters.net or fax it to 888-959-2226. Your application will be reviewed within 2 business days of receipt.

    What happens when I’m tax exempt?

    If your business is sales tax exempt with a qualifying Reseller Certificate or any other tax exemption qualification documents, please upload those with your wholesale application, email to support@Waterfilters.net, or fax to 888-959-2226. The tax exemption documents must be submitted prior to placing your order.

    Is the item I want in-stock?

    The real-time stock level of products are displayed on the product page below the product title.