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Tier1 32,000 Grain Capacity Series 165 Water Softener

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Everyday Series Tier1 32,000 Grain High Efficiency Digital Water Softener

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$479.00 (Retail Price: $598.99 )
The Tier1 32,000 Grain Capacity Series 165 Water Softener is here to help alleviate dry skin, hair, and scaling pipes due to hard water. The Tier1 WS-165-132 features an easy-to-use LCD display showing pertinent operational information . Easy connect fittings on the brine line, drain line, and included power cord, ensure a fast and easy installation. It is not necessary to live with the perils of hard water, such as dry skin, scale build-up and dull laundry. Want to know more? Head over to our Hard Water Resource Center.

Grains of Hardness

When a water softener is referring to 'grains' it's talking about how many grains of hardness it can process before regenerating. Grains of hardness processed depends on how large your household is, as well as how hard your water actually is.

For example, a family of 3 with 20 grains of hardness: Your family of 3 will use approx. 225 gallons of water per day (3 people x 75 gallons per person). Since the water has 20 grains of hardness, you'll need to treat 4,500 grains of hardness per day (225 X 20). Water treatment capacity = (32,000 x .75) divided by 20 = 1200. Your system will regenerate after about 5 days (1200/225). ((32,000 grain capacity x 75% capacity)/ 4,500 grains per day).

Our Tier1 Water Softener

Grains: 32,000
Mineral Tank Dimensions: 9" x 48" (without control valve)
Mineral Tank Dimensions: 10" x 55.5" (with control valve)
Brine Tank Dimensions: 14" x 42"
Cubic Feet of Resin in the Mineral Tank: 1 cubic foot of Cation Resin 8%

Frequently Asked Questions

How much is the Max. Hardness of the Water (in GPG)? During set-up, the customer customizes the regeneration cycle based on their water hardness level

How much is the max. Clear Water Iron Removal (ppm)? An iron filter is recommended for iron levels above 3ppm

Is it Demand Initiated or Timed? The WS-165-132 is demand initiated, the control valve features a water use probe (impeller), which measures water use

How long does the Regeneration Cycle take? Two hours

Will I experience a disruption in water service during the Regeneration Cycle? Yes, there will be a disruption to water service during this time. Most of our customers schedule the Regeneration Cycle for 2:00 AM, ensuring there are no conflicts. If a disruption in water service during the Regeneration Cycle is an issue, select the Tier1 Automatic Bypass Control Valve water softener!

How much salt do I use in the 130L square brine tank? We recommend using no more than three 40 pound bags of water softener salt

What is in the mineral tank? The system arrives to you pre-filled, ready for use with Cation Exchange Resin 8%

Does it have an indicator to notify my about low salt and is it suitable for well water? No

What if my home is plumbed with PEX or CPVC supply tubing? Homes plumbed with PEX or CPVC supply tubing may require the use of compression fittings, such as the Sharkbite® brand. Due to varying sizes and configurations, compression fittings are not included with the water softener. If these fittings are required, they can be purchased for a reasonable price at most hardware stores


  • Installs easily on to 3/4 inch piping
  • Programmable digital control valve with LCD
  • Reduces harsh and damaging effects of scale build up
  • Requires minimal floor space for convenient access and installation
Manufacturer's Id WS-165-132
UPC 0810004474185
Actual Size (in) 48 inches (Length) x 9 inches (Width)
Media Cation Resin
Primary Filter Media Ion Exchange Resin
Filter Life (months) 120 months
Operating Pressure (psi) 20 - 120
Maximum Operating Pressure (psi) 120
Operating Temperature (°F) 40 - 100
Flow Rate (gpm) 11.2
Fitting Type FPT
Fitting Size (inches) 3/4 inch
Color / Finish Blue
Power Requirements 120
Tank Dimensions 9 X 48 inches
Includes Mineral tank, brine tank, cation resin media, LCD display valve


Installation Guide.